Shipping

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Free Shipping Promotion

We are currently offering FREE shipping for online orders over $99 (within the contiguous 48 US States only.) This online promotion cannot be combined with any other coupon offer, coupon code, promotion, or discounts. 

We currently utilize USPS and UPS as our carriers.  For this promotion, we select the carrier regardless of which one you select in checkout.  If you wish to utilize expedited shipping you must pay the full amount of the shipping. We do not discount or pay costs associated with expedited shipping.  

We also reserve the right to refuse free shipping for any reason.

This is an online promotion and is only valid for online orders at the time the order is placed. Offer is limited to product on hand, is nontransferable, and is not redeemable for cash.

If any items purchased using this promotion are returned, we will subtract the actual shipping costs we paid on the order from the refund of the return. In other words, you will receive a product refund for that item(s) minus the cost of shipping we had to pay.

Phone orders are excluded from this promotion.

This online promotion is only available at time of online checkout when you purchase over $99 in one (1) order. If you want us to combine two or more orders, we do not go back and provide a refund for shipping costs you were charged because the additional order is under $99. 

Free shipping applies to the total amount of one (1) order at the time you place the order on our website. 

General Shipping Information

Although we cannot guarantee it, we strive to ship every order the very same day it is received. Our customers rave about our fast shipping. The vast majority of our orders (95%) are shipped within 24 business hours.

Regarding expedited shipping, if you need something sent via Next Day Air, 2nd Day Air, Express, etc., we recommend you place the order by 11:00 a.m. eastern standard time. But please keep in mind that even though you place an expedited shipping order, we can't guarantee it will ship the very same day for a variety of reasons. If it is after 11:00, and you need an order expedited, please call us to discuss your options. 

We are closed on Friday, Saturday, and Sundays. If you place an order after 2:00pm eastern time on Thursday, it will not ship until Monday. If you place an order on Friday, Saturday, or Sunday, the order should ship on Monday. We ship orders on a first come first serve basis and cannot make guarantees. 

We currently use USPS and UPS as our carriers. Please keep in mind that all rules, regulations, and policies regarding shipping and transit times are available on their websites. We ship from Vermilion, Ohio zip code 44089.

Below are the basic services available of each carrier:

Once the order leaves our hands, the transit times vary depending on your choice of shipping in the checkout process. Please keep in mind that during holidays, disasters, weather, etc., shipping times are longer than usual. We cannot be responsible for what the carrier does with your package after it leaves our hands including lost, stolen, and missing packages. 

Here are a few general guidelines regarding transit times:

USPS 

USPS Ground Advantage:         3-9 business days

Priority Mail:                             2-4 business days including Saturday delivery

Priority Express:                       1-2 days (except Sundays) to most U.S. Locations but not every location... depends on where you live. 

UPS   

UPS Ground                                 Please See map below

UPS 2nd Day Air                          2 business days within the continental U.S. (does not include Sat/Sun or holidays)

UPS Next Day Air                         1 business day within the continental U.S. (does not include Sat/Sun or holidays. Typically delivered by 12:00 noon)

UPS Next Day Air Saver              1 business day within the continental U.S. (does not include Sat/Sun or holidays. Typically delivered by 11:59pm)           

*Please note that UPS does not pick-up on the weekends. Therefore, we do not ship any UPS packages on Saturday or Sunday. They will ship the next business day. 

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