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Our Newsletter


Frequently Asked Questions

Frequently Asked Questions

 

Do you have a Store? Can we come and pick-up an order?

Absolutely. If you’d like to come and browse our selection of products, we’re located in Northeast Ohio in downtown Amherst. Our address is:

Vintage Wire and Supply, 201 Park Avenue, Amherst, OH 44001. Please call for our store hours before coming:  440-370-9107

If you’d like to pick-up your order at our retail store location, we recommend you follow the below steps to avoid delays:

  1. Place your order and choose the “Local Store Pick-up” shipping option.
  2. Then call or email us to let us know you placed the order and we will let you know when your order will be ready.

If you’re not sure what you want, we encourage you to come and browse our selection of products.

 

What is the difference between Cotton wire & Rayon wire?

Both our cotton and rayon are considered historically accurate reproductions. The difference between the two types of fabric is basically the “look”.  By appearance, cotton is flat and rayon is a little shiny. Kind of like the appearance of paint—flat paint is dull (cotton) in appearance and semi-gloss (rayon) has a little shinier appearance.

Rayon is an imitation of silk (because silk is expensive) and cotton is cotton. The actual copper wire itself and plastic sheathing are the exact same, only the cloth covering (which covers the wire and sheath) are different.

Whether you choose cotton or rayon is a personal preference.

 

My Tracking Information shows problems

Although the tracking information may show that a label has been created and nothing more, or a package has stopped, that is not always the case. Most of the time, packages still go to their destination and arrive as they normally would. Many times this happens due to holidays, inclement weather, transportation issues, etc.

But it’s kind of like the old days (before scanning/tracking technology existed). For a hundred years or so, packages were shipped and moved along to their destination without being scanned/tracked and were delivered just fine. We have no idea if that is the case for your particular package, but sometimes the scanning/technology doesn’t work and you may believe that nothing is happening. Yes, packages have been lost and will get lost at times, but it is very rare.

Just because technology isn’t working for your tracking number doesn’t mean they stop the package from continuing on to its final destination—it still moves along. Depending on how far you live from Amherst, Ohio, you’ll probably see yours in the next couple of days. 

 

Can you tell me how to wire my light?

Not trying to be mean at all, but we cannot tell you how to wire a light/lamp as we cannot be held responsible if something is not wired correctly. There are many tutorials on the internet that may be of help to you.

Here is some general information regarding Electrical Safety and Color Coding:

Even though not all wires carry electrical current, it's best to assume that all wires have the potential to be "live" and carry current.

Black: This is a live “hot” wire carrying electrical current. This is usually connected to a gold or brass colored screw.

White: This is the neutral wire and is usually connected to a silver colored screw.

Green or Bare: This is usually connected to a “ground” or a green screw (if required or available). 

As always, we recommend you seek a licensed/certified electrician for any electrical work, advice, or recommendations

 

How much wattage can you put on a lamp wire?

Here are commonly recommended Lamp Wire Capacacities for 18 gauge wire

18 AWG - 10 amps - 1200 Watts   (for 50ft or less on nominal 120V AC)

As always, we recommend you seek a licensed/certified electrician for any electrical work, advice, or recommendations

 

 

When will I receive my order?

We typically ship within one (1) business day and many times the very same day the order is placed. Once the order leaves our hands, the transit times vary depending on your choice of shipping in the checkout process. Please keep in mind that during holidays, disasters, weather, etc., shipping times are longer than usual.

Here are a few general guidelines:

USPS (Please consult USPS for more detailed information about the shipping options)

First Class Mail or Package:       2-8 business days

Priority Mail:                            2-4 business days including Saturday delivery

Priority Express:                      1-2 day (except Sundays) to most U.S. Locations but not every location... depends on where you live. Your order is shipping from Amherst, Ohio and our zip code is 44001

UPS   (Please consult UPS for more detailed information about the shipping options)

UPS Ground                                Please See map below

UPS 3-Day Select                        3 business days within the continental U.S. (does not include Sat/Sun or holidays)

UPS 2nd Day Air                          2 business days within the continental U.S. (does not include Sat/Sun or holidays)

UPS Next Day Air Saver                1 business day within the continental U.S. (does not include Sat/Sun or holidays)

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Do you ship internationally?

Due to the different international wiring standards and issues shipping abroad, at this time we only ship to the U.S., Canada, Mexico, Australia, New Zealand, Ireland, Poland, South Africa, and the United Kingdom. Please check your local electrical codes/standards as we are not responsible for products not working in different countries. 

 

Where are your products made?

Unfortunately, almost 95% of the electrical products available in the United States (from any seller) are manufactured overseas. Even the “big name” American companies that sell electrical products get their products or a component of their products oversees. (just look at the fine print on the box.)

In addition, many suppliers of these products and components present themselves in a way in which they only sell “American made” products. That is impossible in this day and age—unless they are selling you used parts that were indeed made many years ago in the U.S.

The fact of the matter is; if you’re trying to buy electrical products that are only made in America, you won’t find all the components needed to complete your project. Sorry…but it’s the truth.

Yes, we carry products that are made in the United States, but we also have to sell products that are made overseas. We are currently working with local businesses to manufacture some of our components for us. Our goal is always to sell American made products when we can.

And oh, by the way…the clothes you’re wearing, the car you’re driving, the light switch you turn on every morning, the appliance you’re using, the phone you’re dialing, and the computer screen you’re reading this sentence with………..most of, some of, or all of the components of these products are indeed made overseas.

 

Do you offer wholesale pricing or discounts?

Here at Vintage, we offer quantity pricing. The more you purchase the more you save. The discount can range anywhere from 5%-65% depending on the product. For example, if you buy 15 feet of twisted wire you’ll pay $1.35 per foot. If you buy 250 feet of wire you’ll pay .85 per foot. That is wholesale pricing at a nice discount.

Our goal is to build loyal business relationships and as you know, relationships go two ways. Both parties benefit, not just one.  If you’d like to begin a long-term business relationship with us and reap the benefits of such (further discounts, same-day shipping, priority service, quality products, etc.), then we’d be more than happy to discuss the possibility of further small discounts on some products.

If you own a verifiable brick and mortar store or are going to order large amounts annually, we may be able to provide you with a few small discounts on many of our products. Please contact us and let us know a little about your business (store name, location, website, etc.) and the approximate amount you would spend with our company per year.  

Our competitive pricing, world class service, and superior products have helped thousands upon thousands of satisfied and loyal customers and we can surely help you as well.

We look forward to hearing more about you so we can review your information.

 

What does it mean if a product is UL Listed, or Approved?

Underwriters Laboratories (UL) is a private company which performs product testing and certification as well as many other things. UL is not part of the government, but rather an independent organization.

UL Approval: There is no such thing.   

UL Listed: This means that UL has tested representative samples of the product and determined that it meets their very own requirements.

According to the UL website, manufacturers submit products to UL for testing and safety certification on a voluntary basis.

Just so you know, there are no laws specifying that a UL Mark must be used on any products. The federal government (or your local government) can't specify a product be tested by any specific private organization. That would be unfair. They can certainly specify safety standards, but they can't force a person/business to use one private organization. 

 

Are your products UL Listed?

Many of our products are and some are not. Please see the actual description on the product page. 

 

What light sockets will your Nostalgic bulbs fit in?

Any standard light socket. The actual size is considered a medium base E26. This is the most common light socket in America.

 

Do you maily carry 40W Edison bulbs and not 60W?

A Nostalgic Edison Bulb is designed for appearance, not bright illumination. When you use a small bulb that is over 40 watts, it is very hard to see the cool looking nostalgic filament. If you can’t see the filament (like modern day bulbs) it defeats the purpose of a nostalgic bulb.  If you want bright lights, nostalgic bulbs are never the best choice.

  

What gauge wire do you offer?

Almost all of our wire is 18 gauge. The only exception at this time is our overbraid wire which is thicker 16 gauge.